Free AI tool
Google Review Reply Generator
Paste a customer review and get 3 thoughtful replies you can post on Google.
How it works
- 1
Paste the review exactly as the customer wrote it.
- 2
Choose the star rating and the tone you want.
- 3
Pick a reply, add your name, and post it on your Google Business Profile.
Tips for better results
- Reply to every review, good and bad. Future customers read your replies too.
- For negative reviews, apologize, stay calm, and offer to sort it out privately.
- Never share a customer's personal details or order information in a public reply.
Frequently asked questions
Is the Google review reply generator free?
Yes. You can write replies for free without an account. A free account gives you more generations each day.
How should I reply to a negative Google review?
Thank the customer, apologize for their experience, mention what you'll do about it, and invite them to contact you directly. Don't argue in public.
Can this tool write reviews for my business?
No. Apex only helps you reply to real reviews and ask customers for honest ones. Fake reviews break Google's policies and US consumer protection rules.
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